Don’t panic! Aceon offers data recovery services for clients across North America, and around the world. To submit a case for data recovery, follow the steps below to send your device to us.
If you have any questions, don’t hesitate to contact us.
For clients who wish to ship their device:
Please print off and use our address label: Download as PDF.
Please also print off and fill in our submission form. Download as PDF.
It’s also a good idea to put your full contact details in the package with the device.
For clients who wish to hand deliver their device:
Visit us at our main office in Vancouver at Suite 300, 1275 W 6th. Ave. Vancouver. V6H 1A6,
Open 9-5 Monday to Friday.
Evenings and weekends drop off is by appointment. Please call 604 224-4357 to book a drop off time.
For Computer Shop Owners and Dealers:
Please fill out our Dealer Account Form and ship the drive to our Suite 300, 1275 W 6th. Ave. Vancouver. V6H 1A6, location.
A destination drive is required for the final data to be copied to. This drive should be bigger than the original and empty.
You may provide a drive or buy one from Aceon.
Courier the unit to:
Aceon Data Recovery
Suite 300 – 1275 West 6th Avenue, Vancouver, BC, V6H 1A6
We recommend Canada Post, Express Post (with a signature).
If you have any questions, please CONTACT US.